Privacy Policy

We may collect the following types of information when you use our Website:

a. Personal Information

Personal information is any information that can be used to identify you, either directly or indirectly. This may include:

• Contact Information: Name, email address, phone number, or mailing address.
• Account Information: Username, password, or other account credentials if you create an account on our Website.
• Payment Information: Billing details, such as credit card information, if you make a purchase through our Website.
• User-Provided Content: Information you voluntarily provide, such as comments, reviews, or messages sent to us.

b. Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

• Usage Data: Information about how you interact with our Website, such as IP address, browser type, device type, operating system, pages visited, and time spent on the Website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website usage, and deliver personalized content. See Section 5 for more details.

c. Information from Third Parties

We may receive information about you from third parties, such as social media platforms, analytics providers, or advertising partners, when you interact with our Website through their services.

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Website and services.
• To process transactions and fulfill orders.
• To personalize your experience and deliver relevant content or advertisements.
• To communicate with you, including responding to inquiries, sending updates, or providing customer support.
• To analyze Website usage and improve our services, content, and user experience.
• To comply with legal obligations or protect our legal rights.
• To prevent fraud, ensure security, and enforce our policies.

We do not sell, trade, or rent your personal information to third parties except as described in this Privacy Policy. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, or providing analytics. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or government investigation.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

Our Website uses cookies and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device that help us remember your preferences and track Website activity.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Website. For more information, please review our Cookie Policy (if applicable).

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Opt out of receiving marketing communications or certain data processing activities.
• Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at contact@onpsych.com.au. We may require verification of your identity before processing your request.

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete it.

If you are accessing our Website from outside the United States, your information may be transferred to, stored, and processed in the United States. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website or through other communication channels. The “Last Updated” date at the top of this policy indicates when it was last revised.